Friday, May 15, 2009

How to Be Prepared for Impromptu Speaking

On occasion we find ourselves in situations where we must speak extemporaneously. It could be a business meeting, a gathering, or an issue of importance to us personally at the city council level. There are ways to be prepared for such moments.



Things You Will Need:



  • Practiced Articulation

  • Anger Control

  • Knowledge of the Subject


  • Self-confidence


Step 1:

Practice articulation daily - When speaking, enunciate so you can be understood. Avoid mumbling and using extra words or pauses like er and ah. If you have a fondness for four letter words, try to eliminate them from your daily speech. This builds your confidence in your ability to speak in a proper manner.


Step 2:

Practice speaking calmly and knowledgeably about a topic - In your daily life, practice keeping calm when people press your hot buttons. The more you practice at home and at work, the better you will become at anger control. When someone hits your hot button, take a deep breath or two before you respond. You may also need to give yourself a slow count of three before your respond. Deep breathing gives oxygen to your brain and is a quick release for rising anger.


Step 3:


Be Prepared and keep Learning - When you put yourself in a situation of a group at a gathering, at work or at a meeting, you should prepare so you will be able to address the subject at hand intelligently. This means putting a little study into your life. As long as we live we should be learning. This is an opportunity to learn whether or not you are called on to speak. When uncomfortable, you can always state that you do not have enough information on this subject to speak knowledgeably.


Step 4:

Exude self-confidence - Self-confidence comes from preparation and knowing you are able to meet the challenge of speaking on a particular subject.


Worst comes to Worst learn to gracefully decline. If you are not prepared, there is no shame in turning the floor over to someone else who is prepared. Of course, if you were asked in advance to speak, then this is not extemporaneous and you should meet your obligation.

How to Have a Great Conversation with Anyone

Conversation GroupThe art of conversation takes practice, and is not as hard as you might think. It will take some knowledge, practice, and patience, and you can learn to relax and enjoy a great conversation.


With these tips you will be well on your way to having a good, meaningful and entertaining conversation with anyone!




  1. Make a good first impression. Smile, ask questions that require more than a yes/no answer, and really listen. Maintain eye contact and keep as friendly and polite as possible.

  2. Listen. This is the most important part of any conversation. You might think a conversation is all about talking, but it will not go anywhere if the listener is too busy thinking of something to say next. Pay attention to what is being said. When you talk to the other person, injecting a thought or two, they will often not realize that it was they who did most of the talking, and you get the credit for being a good conversationalist - which of course, you are!


  3. Find out what the other person is interested in. You can even do some research in advance when you know you will have an opportunity to talk with a specific person. Complimenting them is a great place to start. Everyone likes sincere compliments, and that can be a great ice-breaker.

  4. Ask questions. What do they like to do? What sort of things have they done in their life? What is happening to them now? What did they do today or last weekend? Identify things about them that you might be interested in hearing about, and politely ask questions. Remember, there was a reason that you wanted to talk to them, so obviously there was something about them that you found interesting.

  5. Forget yourself. Dale Carnegie once said, “It’s much easier to become interested in others than it is to convince them to be interested in you.” If you are too busy thinking about yourself, what you look like, or what the other person might be thinking, you will never be able to relax. Introduce yourself, shake hands, then forget yourself and focus on them instead.

  6. Practice active listening skills. Part of listening is letting the other person know that you are listening. Make eye contact. Nod. Say “Yes,” “I see,” “That’s interesting,” or something similar to give them clues that you are paying attention and not thinking about something else - such as what you are going to say next.


  7. Ask clarifying questions. If the topic seems to be one they are interested in, ask them to clarify what they think or feel about it. If they are talking about an occupation or activity you do not understand, take the opportunity to learn from them. Everyone loves having a chance to teach another willing and interested person about their hobby or subject of expertise.

  8. Paraphrase back what you have heard, using your own words. This seems like an easy skill to learn, but takes some practice to master. Conversation happens in turns, each person taking a turn to listen and a turn to speak or to respond. It shows respect for the other person when you use your “speaking turn” to show you have been listening and not just to say something new. They then have a chance to correct your understanding, affirm it, or embellish on it.

  9. Consider your response before disagreeing. If the point was not important, ignore it rather than risk appearing argumentative. If you consider it important then politely point out your difference of opinion. Do not disagree merely to set yourself apart, but remember these points:

    • It is the differences in people–and their conversation–that make them interesting.

    • Agreeing with everything can kill a conversation just as easily as disagreeing with everything.

    • A person is interesting when they are different from you; a person is obnoxious when they can not agree with anything you say, or if they use the point to make themselves appear superior.


    • Try to omit the word “but” from your conversation when disagreeing as this word often puts people on the defensive. Instead, try substituting the word “and”, it has less of an antagonistic effect.



  10. Consider playing devil’s advocate - which requires care. If your conversation partner makes a point, you can keep the conversation going by bringing up the opposite point of view (introduce it with something like “I agree, and…”). If you overuse this technique, however, you could end up appearing disagreeable or even hostile.

  11. Do not panic over lulls. This is a point where you could easily inject your thoughts into the discussion. If the topic seems to have run out, use the pause to think for a moment and identify another conversation topic or question to ask them. Did something they said remind you of something else you have heard, something that happened to you, or bring up a question or topic in your mind? Mention it and you’ll transition smoothly into further conversation!

  12. Know when the conversation is over. Even the best conversations will eventually run out of steam or be ended by an interruption. Shake hands with the other person and be sure to tell them you enjoyed talking with them. Ending on a positive note will leave a good impression and likely bring them back later for more!



Warnings



  • Choose carefully when asking personal questions. You do not want to venture into overly personal issues. Even if the other person might be willing to talk about it, you may end up learning things that you really do not want to know. You certainly do not want the other person to think afterward that you coerced them into revealing personal information.

  • Be sincere! Compliments are great, but too much flattery is obvious and will reveal you as being insincere.

  • Beware of topics that can be inflammatory - such as religion and politics - and don’t venture into them unless you know the person has roughly the same convictions as you, or the circumstances otherwise allow for pleasant discussion. Again, it’s fine to disagree and can be nice to talk about differences, but it can also be a quick step toward an argument.

  • Try not to argue! You do not have to agree with everything someone says, but you do not have to tell them all about how you disagree. If you feel the need to explain an opposing viewpoint, express it simply and without putting the other person on the defensive. It is better to simply change the subject in a casual conversation than to get involved in an argument.

  • Try not to nod or respond with “Yes” and “I see” so much. It might make the person think you are bored and sometimes it may seem like you are rushing them along. Never say anything hurtful or offensive to the other person, this may project a bad feeling between you.

  • If it is a planned conversation, try listening to the news in case you run out of thing to say, it is always a good solution.

  • Also try not to cut the person off mid-sentence. It seems disrespectful and it makes it seem like what you have to say is more important than what the other person has to say. Let the person finish their thoughts and then continue on with thoughts of your own.


How to Start a Conversation with New People

Party MinglingWhether you are a host or a guest, there are many social situations that will call for interaction, even when you are stumped for some way to get it going. For example, you might want to help a friend’s new “significant other” feel comfortable. Or, you might see a stranger across a crowded room, and realize that this is your only chance to impress Mr. or Ms. Wonderful. Then, you realize that you’re not sure what to say.




  1. Start with a “hello,” and simply tell the new person your name then ask them theirs. Offer your hand to shake, upon his/her responding to you. (If you go to other countries, greet the person in tune with the particular culture). If you already know the person, skip this step and proceed to step.

  2. Look around. See if there is anything worth pointing out. Sure, talking about the weather is a cliche, but if there’s something unusual about it–bam!–you’ve got a great topic of conversation.

  3. Offer a compliment. Don’t lie and say you love someone’s hair when you think it’s revolting, but if you like his or her shoes, or a handbag, say so. A sincere compliment is a wonderful way to get someone to warm up to you. But be careful not to say something so personal that you scare the person off or make him or her feel uncomfortable. It is best not to compliment a person’s looks or body.


  4. Ask questions! Most people love to talk about themselves — get them going. “What classes are you taking this year?” “Have you seen (Insert-Something-Here)? What did you think of it?” Again, keep the questions light and not invasive. Do not ask too many questions if he or she is not responsive to them.

  5. Jump on any conversation-starters he or she might offer; take something he or she has said and run with it. Agree, disagree, ask a question about it, or offer an opinion, just don’t let it go by without notice.

  6. Look your newfound friend in the eye, it engenders trust (but don’t stare). Also, use the person’s name a time or two during the conversation; it will help you remember the name, and will draw the person’s attention to what you are talking about.

  7. Don’t forget to smile and have fun with your conversation!


Tips




  • Just relax. Chances are that whatever small-talk you’re making isn’t going to stick out in anyone’s mind a few months from now. Just say whatever comes into your head, so long as it’s not offensive or really weird. (Unless, of course, the person you’re attempting to converse with is into weird stuff.)

  • Remember, if you think of something in your head while you’re talking, it’s probably related.

  • It will help if you watch some TV, listen to radio shows, and/or read a lot — newspapers, magazines, and/or books. You need to have some idea of what is going on in the world. Also remember and plan to share anything you like, think is funny, or find intriguing. This is building up your own library of things that might be helpful to another person during a conversation someday. It will be amazing how you thread these interesting things when you least expect it, and make conversation an adventure instead of a dreadful task. If you take it to the next step and say things that you want the person to think of as adding value, and keep to yourself things that the person might not, you are actually honing your own personality to be appealing to the other person, and what is a greater act of kindness than that.

  • If you are shy, it will be helpful to have thought about a topic or two that you could talk about.

  • Follow the lead that your listener is expressing. If he or she appears interested, then continue. If he or she is looking at a clock or watch, or worse, looking for an escape strategy, then you have been going on for too long.

  • Interesting and funny quotes or facts can lighten things up, and make way for things to talk about. You could also use a set of conversation starter question cards for inspiration.

  • If talking over the phone, keep the person involved in the conversation at all costs. If you can’t come up with a good topic, try the “questions” game. Just keep asking them questions; random questions work just fine as long as they are appropriate. This technique can save a phone conversation. The questions should be open ended questions that do not require a yes or no answer. For example “How do you know the hosts?” This way you can ask questions about what they just said or follow up with how you know the hosts (for example) instead of acting as if the conversation is an interrogation.

  • Half of an effective conversation is the way you non-verbally communicate, and not necessarily what you say. Practice better non-verbal skills that are friendly and confident.

  • Read newspapers and magazines to increase your knowledge so you can have more interesting things to talk about


10 Tips to Improve Your Speaking Voice

One of the most important components of public speaking is the sound of your voice. It influences the impact of your message, and might even make or break the success of your speech. Fortunately, for many people, good voice quality can be learned.

Instructions :

  1. Breathe from your diaphragm - Practice long and controlled exhales. When you speak, use breath to punctuate your point. For example, take a breath at the end of each phrase whether you need to or not. Use that opportunity to pause and let the listeners absorb what you say.

  2. Use pitch - Lower pitches generally are more soothing to hear. However, modulating your pitch for emphasis will keep your listeners engaged. Develop your pitch by practicing humming.
  3. Moderate your volume - Find out if you speak too loudly or too softly. When you begin speaking, ask your audience how your volume is (each situation is different). Try to stay at the appropriate volume throughout your speech.

  4. Moderate your pace - This one is also closely related to breath. If you speak too quickly, people can’t keep up. If you speak too slowly, people will lose interest. Record your speech to determine if you need to change your pace. Get feedback from others.

  5. Articulate - Try exaggerating your lip movement to reduce mumbling. Practice articulating tongue twisters and extending and exaggerating vowel sounds. Become an expert at articulating tongue twisters as quickly and crisply as possible. Focus on the ones you find difficult.

  6. Practice your speech in advance and determine where you want to pause for a breath. For more emphasis, pause for more than one breath. Mark your breathing points in your notes.

  7. Loosen up before you begin. Look side to side. Roll your head in half-circles and roll your shoulders back. Shift your rib cage from side to side. Yawn. Stretch. Touch your toes while completely relaxing your upper body, then slowly stand up, one vertebra at a time, raising your head last. Repeat as needed.
  8. Posture - Stand up straight and tall to allow full lung capacity and airflow.

  9. Record your voice repeatedly using different ways of speaking. Determine which one is most pleasing.

  10. Practice breath control - Take a deep breath, and while you exhale, count to 10 (or recite the months or days of the week). Try gradually increasing your volume as you count, using your abdominal muscles—not your throat—for volume. Don’t let your larynx tense up.

Sunday, October 12, 2008

Communication Skills Improvement

  • Awareness of your own interaction with other people is the first step in improving your communication skills. Learn to identify which types of situations make you uncomfortable and then modify your behavior to achieve positive results is a critical step in improving your communication skills. You can learn to become aware of behaviors in other people that prompt you to respond in negative ways and modify your own behavior to turn the situation into a positive experience.

  • You must accept responsibility for your own behavior and do not fear apologizing for errors in judgment or insensitive actions. Asking others for honest feedback about the way you interact with others can be very helpful. Accept the negative feedback along with the positive and make changes accordingly.

  • Your non-verbal communication is equally as important as the things that you say. Positive body language is extremely important in your interactions with other people.If your words and your actions do not match, you will have a difficult time succeeding in social situations.

  • In order to learn how to improve your communication skills, you must become a great listener. You must fight the urge to respond immediately and really listen to what the other person is trying to communicate.Offering suggestions or criticism before you are certain of the other person's intent can only lead to frustration for both parties.

  • Improving your communication skills is a process and cannot be accomplished overnight. Trying to improve or change too many things at once will be counter-productive. You will become discouraged and overwhelmed if you attempt to change your entire personality all at once. Choose one or two traits at a time and work on those over a period of time. Learn to take advantage of your personal strengths and make a positive impact on others.

  • Maximize your positive personality traits and use them in your interactions with others. Good communication and great listening skills are the most important tools you can use in improving your communication skills. You can learn how to improve your communication skills by developing excellent listening skills, learning to resolve problems and conflicts, understanding body language, and accepting responsibility for your own negative behavior.

    Determination and self-awareness will make your desire to improve your communication skills a reality.
    You can change your life and now is the time to start.
    Exceptional communication skills can be Learned...and Mastered!!!

Top 10 Productivity Hacks

We all need a productivity boost now and then — sometimes throughout the day. We each want to be productive for very personal reasons — to accomplish more, to make more money, to get done earlier to make more time for our personal lives, to accomplish our goals. But whatever the reason, these Productivity Hacks will do the trick.
  • Do something you’re passionate about. This might not seem like the normal productivity tip, but give it a thought: if you really want to do something, you’ll work like hell to get it done. You’ll work extra hard, you’ll put in even more hours, and you’re less likely to procrastinate. It’s for work that you don’t really care about that you procrastinate. Read the full post for tips on how to find your dream job and do work you truly care about.
  • Work off-line as much as possible. To increase your productivity, disconnect your Internet connection. Have scheduled times when you’re going to check your email, and only let yourself check your blogs or surf the web when you’ve gotten a certain amount done. When you do go online, do it on a timer. When the timer goes off, unplug again until the next scheduled time.
  • Do the tough tasks first. You know what those tasks are. What have you been putting off that you know you need to do? Sometimes when you put things off, they end up being things you don’t really need to do. But sometimes they are things you just gotta do. Those are your tough tasks.
  • Avoid unnecessary work. If we just do any work that comes our way, we can be cranking out the tasks, but not be productive at all. You’re only productive if you are doing work that moves you towards a goal. Eliminate non-essential tasks from your to-do lists, and start to say no to new requests that are non-essential.
  • Avoid meetings; when you must meet, make it effective. I find it best to say no to meetings up front. I just say, “Sorry, I can’t make it. I’m tied up with a project right now.” And that’s always true. I’ve always got projects I’m working on that are more important than a meeting.
  • Get to work early; work fewer hours. My best days come when I get into work early, and begin my work day in the quiet morning hours, before the phones start ringing and the din of the office begins it crescendo to chaos. It is so peaceful, and I can work without interruption or losing focus. I often find that I get my MITs done before anyone comes in, and then the rest of the day is dealing with whatever comes up (or even better: getting ahead for the next day).
  • Declutter your workspace; work on one thing at a time. The decluttering your work space part of it is simply to remove all extra distractions, on your desk and on your computer. If you’ve got a clean, simplified workspace, you can better focus on the task at hand.
  • Simplify information streams, crank through blogs & email. Think about all the information you receive (email, blogs, newsletters, mailing lists, magazines, newspapers and more) and edit brutally. You will drastically reduce the time you spend reading. For everything else that begins to come in after your editing process, ask yourself if you really need to be getting that information regularly. Most of the time the answer is no. Now, after this process, you should be left with less to read. Here’s the next step: crank through it all, really only reading the really interesting ones.
  • Wake up early. Decide what you’d like to accomplish each morning, and build your morning routine around that. Like to exercise? Put that in there. Healthy breakfast? Go for it. Check email? Fine. The mornings are a fresh start, peaceful and free of ringing phones and constant email notifications. If you get your Most Important Things done in the morning, the rest of the day is just gravy.
  • Take care of your Most Important Things first. Your Most Important Things for the day — the things you most need to accomplish that day — should take priority over everything else. However, we all know that fires come up throughout the day, interruptions through phone calls and email and people dropping by, new demands that will push the best-laid plans aside. If you put off your MITs until later in the day, you will end up not doing them much of the time.

Start Conversation with New People

Whether you are a host or a guest, there are many social situations that will call for interaction, even when you are stumped for some way to get it going. For example, you might want to help a friend’s new “significant other” feel comfortable. Or, you might see a stranger across a crowded room, and realize that this is your only chance to impress Mr. or Ms. Wonderful. Then, you realize that you’re not sure what to say.

  1. Start with a “hello,” and simply tell the new person your name then ask them theirs. Offer your hand to shake, upon his/her responding to you. (If you go to other countries, greet the person in tune with the particular culture). If you already know the person, skip this step and proceed to step.
  2. Look around. See if there is anything worth pointing out. Sure, talking about the weather is a cliche, but if there’s something unusual about it–bam!–you’ve got a great topic of conversation.
  3. Offer a compliment. Don’t lie and say you love someone’s hair when you think it’s revolting, but if you like his or her shoes, or a handbag, say so. A sincere compliment is a wonderful way to get someone to warm up to you. But be careful not to say something so personal that you scare the person off or make him or her feel uncomfortable. It is best not to compliment a person’s looks or body.
  4. Ask questions! Most people love to talk about themselves — get them going. “What classes are you taking this year?” “Have you seen (Insert-Something-Here)? What did you think of it?” Again, keep the questions light and not invasive. Do not ask too many questions if he or she is not responsive to them.
  5. Jump on any conversation-starters he or she might offer; take something he or she has said and run with it. Agree, disagree, ask a question about it, or offer an opinion, just don’t let it go by without notice.
  6. Look your newfound friend in the eye, it engenders trust (but don’t stare). Also, use the person’s name a time or two during the conversation; it will help you remember the name, and will draw the person’s attention to what you are talking about.
  7. Don’t forget to smile and have fun with your conversation!

Tips

  • Just relax. Chances are that whatever small-talk you’re making isn’t going to stick out in anyone’s mind a few months from now. Just say whatever comes into your head, so long as it’s not offensive or really weird. (Unless, of course, the person you’re attempting to converse with is into weird stuff.)
  • Remember, if you think of something in your head while you’re talking, it’s probably related.
  • It will help if you watch some TV, listen to radio shows, and/or read a lot — newspapers, magazines, and/or books. You need to have some idea of what is going on in the world. Also remember and plan to share anything you like, think is funny, or find intriguing. This is building up your own library of things that might be helpful to another person during a conversation someday. It will be amazing how you thread these interesting things when you least expect it, and make conversation an adventure instead of a dreadful task. If you take it to the next step and say things that you want the person to think of as adding value, and keep to yourself things that the person might not, you are actually honing your own personality to be appealing to the other person, and what is a greater act of kindness than that.
  • If you are shy, it will be helpful to have thought about a topic or two that you could talk about.
  • Follow the lead that your listener is expressing. If he or she appears interested, then continue. If he or she is looking at a clock or watch, or worse, looking for an escape strategy, then you have been going on for too long.
  • Interesting and funny quotes or facts can lighten things up, and make way for things to talk about. You could also use a set of conversation starter question cards for inspiration.
  • If talking over the phone, keep the person involved in the conversation at all costs. If you can’t come up with a good topic, try the “questions” game. Just keep asking them questions; random questions work just fine as long as they are appropriate. This technique can save a phone conversation. The questions should be open ended questions that do not require a yes or no answer. For example “How do you know the hosts?” This way you can ask questions about what they just said or follow up with how you know the hosts (for example) instead of acting as if the conversation is an interrogation.
  • Half of an effective conversation is the way you non-verbally communicate, and not necessarily what you say. Practice better non-verbal skills that are friendly and confident.
  • Read newspapers and magazines to increase your knowledge so you can have more interesting things to talk about

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